Question 1

What is the PRS Database?

Accepted Answer

The Private Rented Sector (PRS) Database is a national register of private landlords and their rental properties in England, introduced by the Renters' Rights Act 2025. Landlords must register themselves and every property they let, and keep their details up to date.

Question 2

Do I need to register as a landlord?

Accepted Answer

If you let a property in England on an assured or regulated tenancy, yes. It applies whether you own one property or a large portfolio, and whether or not you use a letting agent. Some supported exempt accommodation is excluded.

Question 3

When do I need to register?

Accepted Answer

The government's “Register your rental property” service opens region by region, starting with the West Midlands, and each region has its own deadline. Registration then renews every year. Register your interest and we'll tell you when your area opens.

Question 4

What happens if I don't register?

Accepted Answer

Local councils can issue civil penalties of up to £7,000 for failing to register, and up to £40,000 or prosecution for repeated or serious breaches. Unregistered landlords also can't use most grounds for possession.

Question 5

What information will I need?

Accepted Answer

Your personal and contact details, property details (type, bedrooms, ownership), tenancy and rent information, and safety documents such as gas safety records, electrical installation condition reports (EICRs) and energy performance certificates (EPCs). We work from the documents you already have.

Question 6

Is there a government fee?

Accepted Answer

Yes. The government charges a registration fee per property each year, separate from our service. We'll explain exactly what you'll pay before you commit to anything.

Question 7

Can you register on my behalf?

Accepted Answer

Landlords remain legally responsible for their own registration and for starting it on the government service. We prepare and check everything in advance and guide you through submitting it, so the part you do yourself takes minutes.

Question 8

Do you arrange gas safety certificates or EPCs?

Accepted Answer

No. We use the certificates you already hold to complete your registration accurately. If something is missing or out of date, we'll tell you so you can arrange it.

Question 9

Is it fully automated?

Accepted Answer

No, deliberately. AI reads your documents and drafts the registration, but a person on our team reviews every case before it's submitted.

Question 10

How is my data protected?

Accepted Answer

Your documents are used only to prepare and maintain your registration. We keep only what we need, store it securely and handle it in line with UK GDPR. You can ask us to delete it at any time.

Question 11

I'm a letting agent. Can I use this for my landlords?

Accepted Answer

Yes. Register your interest with your portfolio size and we'll be in touch about handling multiple landlords from one account.

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